Agent Partner Blogs

Televergence Has Your Back

In these uncertain times, there’s no room for any nonsense. As an agent, you need access to providers that can support—and sustain—business growth. Your livelihood depends on it.

Here at Televergence, we understand what you’re going through in this challenging market. And we’re here to help, as an agent-centric provider of toll-free, contact center, and SIP trunking solutions. Our mission is to always act in the best interest our agents, and of course their customers.

Here are some of the many ways that we support agents:

Full Transparency

There’s nothing worse than receiving a financial statement, only to have to spend hours trying to figure out missing pieces of the puzzle.

We believe in full transparency, for all our internal and external transactions. And if you ever have a question, our customer success team will always be on standby.

Integrity

As an agent, you want to feel good about the people that you’re doing business with. It’s critical to partner with a company that you feel will be a direct extension of yourself.

At Televergence, we understand that our actions ultimately reflect on you as the agent. That’s why we always act with integrity in mind, and communicate regularly with our partners—again, with full transparency along every step of the way.

Flexibility

You value freedom, and the ability to adjust your business agreements when you need to. The last thing you want to do is get stuck in a long-term arrangement without an exit. That’s a recipe for disaster.

For this reason, we offer flexible term agreements that keep you in control of the relationship. It should be noted, though, that most of our agents stick around for the long haul. The average length of our customer is 15 years or more.