Our niche is providing premium Toll Free and Long Distance service to companies with mission critical needs, high call volume and/or in-house or outsourced Contact Centers. With over 32 years in business, we have a rock-solid reputation. Under Deborah Ward’s strong leadership, our executive team has been together for over 10 years. Televergence is debt-free and nearly 70% of revenue is derived from high volume users.
Televergence is committed to protecting your brand and giving you the confidence to build a trusted relationship with us on your terms and timing. Our expertise and innovative service delivery model enables you to increase your diversity spend with the option to keep your existing carrier.
We are an additional resource and valued partner to your IT team, driving savings and results through innovation, best and next practices in operations, compliance, disaster recovery and business continuity.
"Throughout multiple years of expansion and technology upgrades, Televergence has demonstrated an expert level of competence in toll free, including RespOrg services and high availability."
"Televergence has been our wireless company’s carrier for long distance, toll free and international for over 10 years. We recently turned up SIP trunking and they have been extremely helpful on initial network planning and troubleshooting issues."
I would strongly recommend Televergence to anyone interested in the services that they offer. You won’t be disappointed.
"My experience with Televergence is par excellence. Their technical expertise is second to none."
"My overall experience with the Televergence team has been a
10 out of 10!"
"We consider the professionals at Televergence to be an integral part of our team and our success."
"As a Televergence long distance and toll free customer unhappy with [a market-leading competitor’s] cloud PBX service due to poor customer service, audio conferencing and inconsistent performance, Televergence onboarded a 65+ cloud PBX system within 30 days and continues to be a highest quality, lowest cost partner."
"As the CIO of a voice compliance service for contact centers unhappy with [a market leading competitor], I solicited a referral from a personal friend. We were operational with Televergence for long distance, toll free and their cloud PBX service at substantial savings within days. They are now our carrier-of-choice."
Our Core Values
To guide all behavior, decisions and reputation
With all transactions, internal and external
To women in business and technology